>_ Rahim Ayub

Open to work in the Greater Toronto Area

Rahim Ayub

Networking & IT Security student, aiming for IT support and junior network roles

I’m in my final stretch at Ontario Tech University, building a foundation in networking and security through labs, Python projects, and hands-on hardware troubleshooting. I’ve also run my own business and worked in a busy logistics hub, so I’m used to fixing problems under pressure and explaining them clearly to non-technical people.

Email me LinkedIn
LocationAjax, Ontario (Greater Toronto Area)
AvailabilityOpen to entry-level IT support, help desk & junior networking roles
RelocationWilling to relocate
Work authorizationAuthorized to work in the U.S. and Canada, no sponsorship needed
rahim@ajax: ~
$ whoami
rahim.ayub
$ cat about.txt
Networking & IT Security student, Ontario Tech University, class of 2027
$ ls skills/
tcp-ip vlans dhcp python active-directory linux cve-nvd
$ cat certs.txt
[done] google-cybersecurity  [in progress] security+  [in progress] ccna
$ echo $LOOKING_FOR
help desk, IT support, junior networking
$

About me

I’m Rahim, a Networking and IT Security student at Ontario Tech University, focused on IT support, networking, and cybersecurity. I like tracing a problem back to its root cause, and I build my skills through labs, Python projects, and hands-on hardware troubleshooting.

I also own Q&R Trusted Solutions, a renovation business where I work directly with clients and manage projects from start to finish. Running it has sharpened my communication, my organization, and my ability to stay calm when plans change.

I’m looking for an IT support or networking role where I can put my skills to work, learn from experienced teammates, and keep growing.

What I bring

Network fundamentals

Comfortable with IPv4 addressing, subnetting, VLANs, DHCP, and configuring routers, switches, and wireless access points.

Hands-on troubleshooting

I diagnose cable faults, connectivity failures, and misconfigurations on real equipment, then get it back in service.

Security mindset

Google Cybersecurity certified, with Python tools that work with CVE/NVD vulnerability data, and Security+ in progress.

Customer-first communication

Years of customer-facing work taught me to listen, explain clearly, and keep people informed while a problem gets fixed.

Ownership & reliability

I run my own business and handle equipment accountability at UPS, so I follow procedures and see work through from start to finish.

Always learning

I keep building skills through labs and certifications, and I’m currently working on Linux, AWS, and Security+.

Experience

2025 – PresentAjax, Ontario

Warehouse Associate / Equipment Support

UPS

  • Troubleshoot and repair physical IT equipment, including label printers and handheld terminals, to keep operations running.
  • Diagnose cable faults, connectivity failures, and hardware misconfigurations, then restore devices to working order.
  • Relocate and reconfigure scanning and data-bearing devices across the facility, following strict procedures for accurate inventory tracking and equipment accountability.
  • Work in a fast-paced, deadline-driven environment where downtime has a direct operational impact.
2023 – PresentAjax, Ontario

Owner

Q&R Trusted Solutions

  • Run a residential renovation business end to end: estimating, material planning, scheduling, and customer communication.
  • Turn customer requirements into clear project scopes and practical solutions.
  • Troubleshoot issues as they come up on site and coordinate work so projects keep moving.
  • Build repeat trust with customers through clear updates and careful workmanship.
2021 – 2024Ajax, Ontario

Customer Service Associate (Cashier)

Petro-Canada

  • Processed customer purchases, handling cash and electronic payments accurately.
  • Answered questions and resolved routine service issues on the spot.
  • Supported daily store operations through teamwork and clear communication.

Projects

Enterprise Network Design

Featured
Packet Tracer topology of a two-building enterprise network. Building 1 is the headquarters and Building 2 is the branch office, each with three access switches, two multilayer switches, and a router, and the two routers are linked by a WAN connection.
Network topology built in Cisco Packet Tracer: headquarters (left) and branch office (right).

A two-site enterprise network connecting a headquarters and a branch office, each supporting HR, Sales, and Finance.

  • Designed the full topology and configured every device in Cisco Packet Tracer, including the routers, multilayer switches, and access switches, with a router at each site linked across a WAN connection.
  • Built each site with three access switches and two multilayer switches, and connected every access switch to both multilayer switches for redundant paths.
  • Modeled a realistic office at each site with 18 PCs and 3 printers connected through the access layer.
Packet TracerDevice configurationMultilayer switchingRedundant linksWANEnterprise design
2sites
2routers
4multilayer switches
6access switches
36PCs
6printers

Network Design Lab

A simulated network built to practice connectivity and configuration.

  • Designed and configured routers and switches in Cisco Packet Tracer.
  • Planned IPv4 addressing and tested connectivity between devices.
  • Practiced finding and fixing configuration errors.
Packet TracerTCP/IPRouting & switching

Python Vulnerability Scanner

A Python tool that explores known vulnerabilities using CVE/NVD data.

  • Pulled vulnerability records from public CVE/NVD data.
  • Organized and presented findings so they are easy to review.
  • Strengthened my understanding of how vulnerabilities are tracked and reported.
PythonCVE / NVDVulnerability research

Network Health Checker

A Python tool that checks whether devices and websites are up, and keeps a record of the results.

  • Built a Python tool that checks device reachability with ICMP ping and website availability with HTTP requests, giving a quick view of network health in a single run.
  • Logs every check to a timestamped CSV report, so connectivity across multiple devices can be tracked and compared over time.
  • Tested against both reachable and unreachable targets, with error handling for timeouts and connection failures so one bad target never stops the whole run.
PythonICMPHTTPCSV reportingError handling

Python Monitoring Dashboard

A dashboard that brings monitoring information into one place.

  • Collected technical status data and displayed it in a clear dashboard.
  • Focused on making problems easy to spot at a glance.
  • Practiced documenting how the tool works.
PythonMonitoringDocumentation

Skills

Networking

Designing, configuring, and troubleshooting networks in Packet Tracer labs.

  • TCP/IP, IPv4 addressing, subnetting
  • LANs, VLANs, DHCP
  • Router, switch, and wireless AP configuration
  • Cisco Packet Tracer
  • Connectivity troubleshooting

Systems & support

Supporting users and keeping hardware and software running day to day.

  • Windows and Linux fundamentals
  • Microsoft 365, Teams, Zoom
  • Active Directory and Intune fundamentals
  • Hardware and software troubleshooting

Programming & security

Using Python to automate checks and work with real vulnerability data.

  • Python
  • CVE/NVD vulnerability research
  • Security fundamentals
  • Monitoring and technical documentation

Professional

The people skills I built running a business and working customer-facing jobs.

  • Customer service and clear communication
  • Problem-solving
  • Project coordination
  • Teamwork and time management

Currently working on

In progress

Linux Administration

Building hands-on skills in user management, file permissions, services, and command-line troubleshooting.

Users & permissionsServicesCLI troubleshooting
In progress

Network Security

Strengthening my understanding of access controls, network threats, and security fundamentals while preparing for CompTIA Security+.

Access controlsNetwork threatsSecurity+ prep
In progress

Cloud Fundamentals

Learning how cloud services, networking, and security work together in AWS.

AWSCloud networkingCloud security

Education & certifications

Networking and IT Security

Ontario Tech University, Oshawa. Expected graduation 2027.

Coursework

  • Networking
  • Cloud Services
  • Computer Security and Computer Architecture
  • Object Oriented Programming and Web & Script Programming
  • Discrete Mathematics
  • Law & Ethics of IT

Certifications

  • Google Cybersecurity Professional CertificateCompleted
    Google / Coursera, October 2023
  • CompTIA Security+In progress
  • Cisco CCNAIn progress

Let’s talk

I’m looking for entry-level IT support, help desk, service desk, and junior networking roles in the Greater Toronto Area. I’m a Canadian and U.S. citizen, authorized to work in both countries with no sponsorship needed. I’m also willing to relocate.

rahim.ayub@outlook.com

Send an email LinkedIn